
FAQ
Frequently Asked Questions
We get it… starting a new project (or even asking for a quote) can come with a lot of questions. Whether you’re wondering how Scrappy Pixel works, what “scrappy” even means, or just want to know if our raccoon mascot is real (kind of), you’re in the right place.
Scroll through the FAQs below, and if you still need answers, feel free to reach out anytime. Scraps is standing by with a pencil behind his ear.
What kind of services do you offer?
We offer web design and development, graphic design, content creation, branding packages, website audits, and monthly maintenance plans, basically everything a scrappy business needs to shine online.
Why can’t I just add a service to my cart and check out?
Because we keep things custom and flexible! Every business is different, and we want to give you exactly what you need without charging for things you don’t. Plus, working by quote helps us keep our prices affordable and our projects intentional.
Do you offer payment plans?
Yes! For larger projects, we’re happy to offer split payments or milestone-based plans to make things easier on your budget.
How long does it take to build a website?
It depends on the size and complexity, but most websites take between 3–6 weeks from start to finish. We’ll give you a clear timeline once we chat about your project.
What does “Scrappy Pixel” mean?
It’s all about being clever, creative, and resourceful. We’re here for the underdogs, small brands with big dreams and a DIY spirit.
Do I need to know exactly what I want before reaching out?
Not at all! If you’re not sure where to start, that’s totally okay. We’re happy to help guide you based on your goals, budget, and timeline.
What platform do you build websites on?
We build most sites using WordPress, it’s flexible, powerful, and easy for clients to manage. We also offer basic training to help you get comfy running your site after launch!
Do you host websites?
Yep! Hosting is available as part of our maintenance packages. That means fewer tech headaches for you and more peace of mind knowing your site is safe and supported.
What if I just need a logo or small design job?
We’re happy to take on smaller projects too! Just fill out our quote form and we’ll let you know what’s possible.
Who’s that raccoon on your site?
That’s Scraps, our mischievous mascot and studio gremlin. He’s scrappy, curious, a little chaotic, and totally obsessed with fonts and snacks.